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ReportsNow is a company based on these principles:
- Quality
- Knowledge
- Relationships
We believe in Dr. Deming's philosophy that all people desire to do a good job
and that quality is pride of workmanship. Our stand as a company,
therefore, is to eliminate the barriers to pride of workmanship. Our
method to accomplish this goal is to continually extend our knowledge and
relationships.
Our knowledge begins with the expertise and experience each person has in the
EnterpriseOne system. This unique expertise is what our customers need
most from our company.
Our knowledge grows by continually improving our understanding of the
EnterpriseOne system. This continual improvement includes keeping
up-to-date with the latest release, networking with industry professionals, and
gaining related knowledge and expertise.
Good relationships is the cooperation that we develop with our customers and
partners.
Good relationships are for the long-term. It is how we know that we are
providing quality. It is our source for new ideas and opportunity.
It is our source of satisfaction for a job well done.
Christopher J. Bruce
President
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Quotes
"The supposition is prevalent the world over that
there would be no problems in production or service if only our production
workers would do their jobs in the way that they we taught. Pleasant
dreams. The workers are handicapped by the system, and the system
belongs to the management."
W. Edwards Deming, "Out of the Crisis", pg
134.
More...
"We cannot rely on mass inspection to improve
quality, though there are times when 100 percent inspection is necessary.
As Harold S. Dodge said many years ago, 'You cannot inspect quality into a
product.' The quality is there or it isn't by the time it's
inspected."
Rafael Aguayo, "Dr. Deming, The American
Who Taught the Japanese About Quality", pg. 139 |
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